Refunds and cancellation
Last updated 6 November 2026
We want you to pay for Wings Chess Premium only if it helps you get better at chess. This page explains how to cancel, how the free trial works, and when we refund you.
Cancel anytime
- Cancel from Account → Manage subscription. It takes two taps and you don't need to contact us.
- You keep Premium until the end of the period you've already paid for. After that you aren't charged again and your account goes back to the free plan.
- Your games, lessons and progress stay in your account when you cancel.
Free trial
- Every plan starts with 7 days free. If you cancel before the trial ends, you are never charged.
- The free trial is once per person.
14-day money-back guarantee
Not happy with Premium? Email us within 14 days of your first payment and we'll refund it in full, on any plan. No questions asked. The guarantee applies once per person; when we refund you, Premium ends and your account goes back to the free plan.
Other refunds
- Forgot to cancel? If your plan renewed and you haven't used Premium since, ask within 7 days of the renewal and we'll refund that payment.
- Billing mistakes: if you were charged twice or charged the wrong amount, we always refund the difference.
- Apart from these cases, we don't refund part of a period you've already started. Cancelling stops all future payments.
How to ask for a refund
- Email hello@wingschess.com from the email address on your Wings Chess account.
- We reply within 5 business days. Once a refund is approved, it usually reaches your card within 5 to 10 business days, depending on your bank.
- Please email us before disputing a charge with your bank: it's faster for you, and we'll put it right.
Your legal rights
If the law where you live gives you more rights to cancel or get a refund, those rights apply as well as this policy.